Strategies and Action Steps to Delight Your Customers NOW!
-Build a mindset and a toolset to bring your service UP!
-Develop a service culture that sizzles and succeeds
-Apply proven techniques to get closer to your customers
-Polish your perception points to create positive impressions
-Leverage customer value dimensions for long-term profits
-Achieve surprising and unbelievable! service standards
-Increase customer loyalty with effective service recovery
-Discover the hidden power in service
-Enjoy the results and winning reputation you deserve
...
Strategies and Action Steps to Delight Your Customers NOW!
-Build a mindset and a toolset to bring your service UP!
-Develop a service culture that sizzles and succeeds
-Apply proven techniques to get closer to your customers
-Polish your perception points to create positive impressions
-Leverage customer value dimensions for long-term profits
-Achieve surprising and unbelievable! service standards
-Increase customer loyalty with effective service recovery
-Discover the hidden power in service
-Enjoy the results and winning reputation you deserve
| ISBN : | 9789389995008 |
|---|---|
| Publisher : | Embassy Books |
| Year Published : | 2020 |
| Pages Count : | 293 Pages |
| Edition Language : | English |
| Book Format : | Paperback |
