Allison Lester has a fresh, powerful approach to building confidence, developing impact and transforming all your presentations is also part of the Success Skills series. She also writes fiction, and her collection of short stories, Locked Out: Stories Far from Home, was published in Singapore in 2006.
Shirley Taylor has established herself as a leading authority in modern business writing and communication skills. She is the author of six successful books on communication skills, including the international bestseller, Model Business Letters, E-mails and Other Business Documents, which is now in its sixth edition, having sold almost half a million copies worldwide